Treatment for individuals
Problem gambling is a treatable addiction.
Problems with gambling can affect many areas of a person’s life, but it’s important to know that recovery is possible. Anyone can overcome problems related to gambling and improve their physical, psychological, and social well-being.
What happens when someone calls the problem gambling helpline?
When you call, a certified gambling addiction counselor will listen, answer questions, and provide information. If you speak a language other than English or Spanish, wait to be connected with a counselor, if you identify your preferred language the counselor will connect to a language line which can translate calls in 200 languages. If you are deaf or hard of hearing TTY services are available through the helpline.
Once you are connected with a counselor, they may ask questions to learn more about your situation to provide you with the best resource available. Some of these resources include free treatment from a t Everything discussed is confidential, and the call and treatment and recovery options are free.
Gamban is a software that blocks gambling sites and applications and can be used on computers, laptops, tablets and mobile devices. It is free for residents of North Carolina and can be a powerful tool to aid in strengthening willpower and reducing risk of returning to gambling.
The North Carolina Problem Gambling Program (NCPGP) helpline counselors can connect both adolescents and adults to a trained and licensed professional clinician in your community. NCPGP has more than 80 trained providers throughout the state of North Carolina available to provide face-to-face and remote counseling sessions at no cost.
Additional clinical treatment is available for those who may not wish to see someone in their community through the phone counseling program – Call 2 Change.
While clinicians can help address the mental and psychological challenges of gambling addiction, financial counselors and other experts offer additional support for money management.
Financial counselors can help with debt consolidation, assist in obtaining lower interest rates, educate about debt settlement, aid family members whose money may have been stolen, protect spouses by helping open separate accounts, create budgets or develop a Power of Attorney (POA) to help a gambler control the disbursement of funds.
Ideally, financial counseling, when necessary, takes place at the same time as treatment for gambling addiction.
American Credit Counseling Services are available to anyone. Visit the ACCS.org site >
Recovery and Peer Support
NCPGP offers Peer Recovery Support services to help individuals seeking to limit, control or stop their gambling. Peers help seekers with the most useful resources in their communities so they continue to work toward their goals in dealing with any issues surrounding problematic gambling through recovery coaching and peer support.
This support can include:
- Helping a person form a plan of action
- Directing that person to the right resources
- Helping them navigate the recovery system
- Providing accountability and support
- Offering guidance in developing new behavior patterns
- Helping them view their progress objectively
- Assisting in harm reduction for addictive behaviors
In other words, peer and recovery support specialists help people with the gritty, day-to-day process of overcoming addiction. Recovery coaches are the “boots on the ground” within a support team.